VOICE

Amplify, what you say
In communications, words are all we have, power ‘em up with our innovative voice solutions.

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Our VOICE Features

Use our platform for web or API based voice enabled solutions, build and showcase future of next generation voice communication

Numbers Inventory

Our committed team oversees and guarantees availabilities for a huge stock of VMN, DID, and TOLLFREE numbers

A Plus Quality

Direct carrier partnership ensures reduced latency, improved call connect ratio, and a crystal clear voice call quality.

Enterprise Grade

A location distributed data centers provide national and international access to carriers that guarantees 99.9% uptime.

Device Support

Connect your IP PBX, or SIP (coming soon..) to the TCX cloud. All devices compatible with standard codecs are supported.

  Missed Call Alert

Every call is an opportunity, never miss a call. Get notified for the missed call using our Missed Call alerts.

  Outbound Dail

Your outbound calls made easy, send thousands of voicemails to anytime-anywhere in seconds

  Click To Call

Maximize sales opportunities identify and manage your lead generation from a click of a magical button.

  Toll-free

Do not let your user pay when they need your assistance most, toll free number is nothing less than a business identity today, get yours.

  Virtual Number

Telephone numbers are now assets that can be acquired instantly through the Tubelight’s platform.

  Responsive OBD

Send your customer a automatic voice mail in response for their queries and resolve issues faster.

  Personalised OBD

Send your customer a automatic voice mail in response with a personal touch, for their queries and make them feel you care.

  IVR

Choose your IVR menu, press 1 for sales or press 2 for support, we will do the rest.

  Advanced IVR

Advanced IVR is a codeless solution so you can create your personalized call flows instantly.

  Audio Conferencing

Take your team and customer on same call to discuss, resolve and participate and trust us, it works faster!

  Call Center Solutions

Next Generation Technology for your Inbound/ Outbound/ Blended Contact Center. Save money, save time and effort

  Text to Speech

Add power of voice to your text messages with Tubelight Text -to-Speech solutions. .

  Intelligent Call Control

Control when and how your call going to behave for call-forwarding and routing logic when we set them off.

  REST API

Use cloud based interface or add power of API to your application for all powerful feature we built for you.

   Real Time Call Notifications & Logs

Fetch your call logs in real-time with our SMS API. Receive detailed information including, call status , recording details, API log reports, and call time stamps, etc.

Personalisation

Have a customized IVR flow that welcomes your clients and connects them to the right person they want to talk to. Let your clients to pick whom they want to speak to on button press, press 1 for help.

Sound Artist

Upload a self recorded message or get professional voice over artist help. Thanks to smart phone just use any app for record message in your voice, they’ll love it.

Customize

Customize, edit, upload. check our codeless simple interface to create flow your business need. why wait for technical help or 3rd person when power is in your hand now.

 Smart Number

  • No more multiple phone numbers for business
  • Connect all your agents to the your main business number.
  • No more managing multiple phone numbers.

 Never miss a Call

  • We will notify you via SMS and Email anytime you miss a call. You can also see this information on your dashboard.

 Call Monitoring using
       Recordings

  • All calls are recorded and available for users to listen to at any time. Use these recordings for quality and training purposes

 Reminders via Call

  • Increase customer engagement and improve satisfaction by sending reminders via Call.

Let,s create something great together.

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